FAQ

Where does your glass come from

What is my piece made out of?

The raw materials of glass are simple.  Take silica sand, soda ash and lime, add heat and voila you have glass!  My glass is made with crystal clear glass from the pine ridge mountains of North Carolina.  The colors have been specially made in the German Kugler factory, using the finest glass and metal oxides, to produce an amazing effect on each and every piece.

Cost and time of production

How long does it take to receive my piece?

The time of production also varies from piece to piece. Custom bowl and platters can usually be expected to be completed within three weeks of order however we will work with clients on an individual basis to meet your time requirements. For larger scale installations and chandeliers the time of production will be discussed in the preliminary design stages.

How much does a glass piece cost?

Costs range from $250-??? Each piece is priced on an individual basis but things such as bowls and platters are generally priced according to the dimensional prices located in each category.

Returns and refunds

What if I need to return my glass?

Here at Blown Studios rest assured you are receiving only the finest quality hand blown glass art available anywhere in the world and our number one goal is customer satisfaction! All our work comes with a lifetime guarantee against physical defects and faulty craftsmanship. If any problems arise with your new piece it can be returned for either a full refund (minus deposit) or a replacement will be made. Simply send it back to us. If for any reason other than a physical defect you decide you don’t love your piece send it back within thirty days of purchase and a full refund (minus deposit) will be sent. All custom work requires a 50% down, no-refundable deposit to cover the cost of materials and man power to produce the work.

Shipping costs and options

How do you ship and how much does it cost?

For most bowls and platter shipping is done via insured USPS Priority mail for a cost of $45 to the continental United States. Each piece will be Double boxed, Double padded-inside and outside box. Please contact me for international shipping quotes on your piece.  For larger works requiring installation delivery will be included in the quote and your piece will be hand delivered and installed by my team.

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